Solution for purified water treatment equipment in the food and beverage industry-Sendary

industry solution

Water System Integrated Services
Provide system design consultation, system equipment, GMP verification consultation, upgrade and transformation, operation and maintenance and other full-process services
Industry System Solutions
For medical devices: in vitro diagnosis, implantable artificial organs, cardiac intervention, orthopedic intervention, syringe, dialysis consumables, dressing and other industrial water demand, provide professional purified water equipment system, water injection equipment, water distribution system solutions
Three dimensional service
Pre-Sales: URS Demand Analysis
Under sale: design, installation, commissioning, verification and training
After-sales: quick response and long-term service
Customized as needed
Comprehensively understand the customer's requirements for product specification, product process, system configuration, etc. Customized design
Manufacturing of high-quality products
Select high-quality raw materials and strictly inspect the manufacturing according to the standardized process
Data based management
Mobile Internet of Things remote monitoring data platform, timely feedback of system operation problems
International standard
Designed according to the latest Chinese, American and European Pharmacopoeia water quality standard, in compliance with GMP, FDA certification requirements, cGMP, ISP/FDA guidelines, ASTMD19193-2011, ISO13485 medical device quality system certification, EU CE certification
Verification Consultancy Services
Provide GMP, FDA verification consultation and system DQ, FAT, IQ, QQ, SAT, PQ verification data

process

3t/h purified water equipment system

Model：Sendary-PWMCSDRO-3t/h

纯水设备

Model：Sendary-PIMCDRO-40T

Service

Comprehensive service of water system
Provide full-process services including system design consulting, system equipment, GMP verification consulting, upgrading and renovation, operation and maintenance, etc.
Verification consulting services
Provide GMP, FDA verification consulting and system DQ, FAT, IQ, QQ, SAT, PQ verification data
Three-dimensional service
Pre-sale: URS demand analysis
During sale: design, installation, debugging, verification, training
After-sales: rapid response, long-term service
Tailored as needed
Comprehensive understanding of customer needs for product specifications, product processes, system configurations, etc. Tailored design

GMP Verification Service

Training Services

1. Train 1-2 equipment operation and management personnel to participate in the entire process of on-site installation to ensure that operators fully understand the equipment process principles.

2. Provide systematic technical information documents and comprehensive training, guide the completion of standardized operation procedures (SOP), establish operational inspection processes and systems.

3. After training, both practical and theoretical examinations will be conducted. A score of 90 in theory and 100 in practical operation is considered as passing the examination. Only those who pass the examination can take up their posts.

4. Provide updates and upgrades of equipment technical data and training materials as needed.

5. According to the operation and management personnel's use of equipment, they can receive targeted refresher training at Kerui Company.

After-sales service

1. After receiving the notification of equipment failure maintenance, propose a solution within 30 minutes and provide on-site service within 72 hours.

2. The equipment design, manufacturing, verification, and operation data are carefully preserved for 15 years, and a customer-specific file is established for easy access at any time, enabling traceability for equipment managers.

3. Set up a customer file management center,where after sales professionals can update。

4. After-sales professionals proactively conduct telephone follow-ups, record relevant data, and professional engineers review the data.If there are any issues, they will communicate and resolve them in a timely manner, and provide methods to reduce operating costs, reminders on maintenance and consumables replacement, and other related matters at any time.

5. The equipment is provided with vulnerable spare parts, and the company's warehouse is well stocked with commonly used consumables and accessories.Maintenance parts and materials are provided to the site for problem handling in the first time, and commonly used consumables and accessories are delivered to the site within 5-7 days.