1. Train 1-2 equipment operation and management personnel to participate in the entire process of on-site installation to ensure that operators fully understand the equipment process principles.

2. Provide systematic technical information documents and comprehensive training, guide the completion of standardized operation procedures (SOP), establish operational inspection processes and systems.

3. After training, both practical and theoretical examinations will be conducted.  A score of 90 in theory and 100 in practical operation is considered as passing the examination.  Only those who pass the examination can take up their posts.

4. Provide updates and upgrades of equipment technical data and training materials as needed.

5. According to the operation and management personnel's use of equipment, they can receive targeted refresher training at Kerui Company.

1. After receiving the notification of equipment failure maintenance, propose a solution within 30 minutes and provide on-site service within 72 hours.

2. The equipment design, manufacturing, verification, and operation data are carefully preserved for 15 years, and a customer-specific file is established for easy access at any time, enabling traceability for equipment managers.

3. Set up a customer file management center,where after sales professionals can update。

4. After-sales professionals proactively conduct telephone follow-ups, record relevant data, and professional engineers review the data.If there are any issues, they will communicate and resolve them in a timely manner, and provide methods to reduce operating costs, reminders on maintenance and consumables replacement, and other related matters at any time.

5. The equipment is provided with vulnerable spare parts, and the company's warehouse is well stocked with commonly used consumables and accessories.Maintenance parts and materials are provided to the site for problem handling in the first time, and commonly used consumables and accessories are delivered to the site within 5-7 days.